Terms & Conditions
Oakswood Turf and Hardscape - All Rights Reserved. We reserve the right to deny service to anyone. All and any job is tested to pass quality control before final submission to the client without exceptions. Fifty percent is required to start the job and the remaining fifty percent will be paid at the end of the job where client should be present, which will be interpreted as one hundred percent customer satisfaction. Any other repairs or visits that need to be made to the client or job site are subject to charges and fees as well as scheduling considerations without exceptions even if still within the ninety day warranty on labor.
Due to pricing consideration, quotes can be guaranteed for 60 days. Oakswood Turf & Hardscape is not responsible for damages made to any electrical, gas or water systems not installed according to law and/or not mentioned by customer. A 50 percent deposit is required before the installation process begins, exception only for financed jobs which require full 100 percent payment before the start of installation. Although we pre-treat ground prior any installation, we cannot guarantee any weeds or grass will not make their way through installed material. Most reflection from glass can melt grass with magnifying effect and is not covered by 15 year warranty nor Oakswood Turf & Hardscape, LLC.
Oakswood Turf & Hardscape is not responsible for damages or repairs needed caused by natural reasons even if withing the warranty dates. All repairs are subject to fees.